The ultimate evidence attesting to LMS' successes rests in the results.
From our Clients:
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Pam Rollins, MA, RHIA, HIM Director, Shands University
"This is a customer testimonial from Pam Rollins, at Shands at the University of Florida.
We have been working with Laguna Medical Systems for about 7 years for inpatient retrospective reviews. After Laguna has reviewed our records, we feel very comfortable with our coding accuracy. We know our strengths and our weaknesses. We believe we are meeting compliance expectations very well since we identify changes that both increase and decrease our reimbursement.
The Laguna reviewers are very pleasant, professional, and easy to work with. They always go the extra mile for us to make sure the processes work smoothly. Our coders find the feedback and educational sessions very beneficial. The coders receive up-to-date coding information that helps them be better coders.
We appreciate the monthly reports and quarterly review meetings. The management reports are very valuable from a compliance perspective. The reports provide complete documentation of activities and give us information to use for ongoing improvement.
Our case mix has risen each year we have been with Laguna Medical Systems.
In addition to improving our coding and DRG accuracy, they've helped us identify problems in billing and discharge status that we were able to correct.
Overall, our Laguna experience has been very positive and one we hope to continue."
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Joseph, CFO, St. Mary's Hospital
"Quality healthcare delivery rests with the accuracy of our coding data. Yet we still must address the reality of running a business . . . watching that bottom line revenue.
We brought LMS in to team up with our HIM department and within three months, we had improved the quality of our data AND recovered $200,000 in lost revenue . . . entitled revenue. We have an excellent department, and the LMS consultants have helped them be even better."
From our Employees:
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Janet Leineke, CCS, CPC-H
"I've been a part of the consulting team for 11 years now. One of the things I most appreciate about being here is the company's commitment to my continuing education. I came to LMS from one of the largest auditing firms in the United States, and while the prestige was impressive on my resume, I've achieved my personal best here at Laguna Medical Systems. This is my career, my life's work. And here I am able to make a direct impact . . . make a difference for each client." -
Judy Abbott, RHIT, CCS, Executive Vice President, LMS Operations
"This is Judy Abbott, Executive Vice President for Operations. I’ll be brief, but I do want to take a moment to thank each and every LMS manager and consultant who works with me. I praise your commitment to Health Information Management. Your skills and ethics are what make LMS successful, and a company well respected by our clients."